AI is not a tool problem, it’s a leadership and capability problem. In Ontario, 37 leaders surfaced the real blockers: unclear ownership, scattered data, weak guardrails, missing KPIs, and pilots that never reach production. Here’s a practical 30-day framework to move from experiments to measurable customer experience and growth gains.

Bonita Springs leaders shared what’s really slowing AI down: unclear ownership, slow response cycles, scattered data, weak guardrails, and pilots that never reach production. This post breaks down 7 signals from 10 leaders and a practical 30-day framework to turn customer insights into measurable customer experience and business growth improvements without adding chaos.