AI is not a tool problem, it’s a leadership and capability problem. In Ontario, 37 leaders surfaced the real blockers: unclear ownership, scattered data, weak guardrails, missing KPIs, and pilots that never reach production. Here’s a practical 30-day framework to move from experiments to measurable customer experience and growth gains.

CEOs want AI that makes leadership easier, not busier. From a Tualatin session, nine leaders surfaced the real blockers: unclear ownership, slow decision cycles, “almost ready” data, weak guardrails, and missing KPIs. Here’s a practical 7-day-to-30-day plan to run a safe pilot that ends in a decision and improves customer experience.