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From Customer Insights to Automation: AI Leadership That Scales
Oklahoma City, Oklahoma, January 23, 2026 — Oklahoma City leaders rated this AI session a perfect 5/5, with feedback focused on practical implementation, not theory. A readiness survey shows the real blockers: unclear ownership, inconsistent guardrails, missing KPIs, and a skills gap that keeps teams stuck in pilots. This post shares a simple 30-day framework to turn customer insights into automation that improves customer experience and engagement without chaos.

JR
Jan 236 min read


Oklahoma City AI Leadership: Build Capability Without Overload
Oklahoma City, Oklahoma, January 22, 2026 — Oklahoma City leaders shared what’s working and what isn’t in AI adoption: ownership, guardrails, KPIs, and micro-sessions. Build capability with GPS Summit.

JR
Jan 226 min read
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