Executives don’t need more AI hype. They need a path. From a GPS Summit workshop, 5 blockers surfaced: unclear ownership, siloed data, weak guardrails, slow execution, and no AI KPIs. Here’s a simple 30-day pilot framework to turn customer insights into measurable results without breaking trust, quality, or culture.

Portland leaders were clear: the best AI strategy is the one that makes work easier, not busier. From 13 responses, the biggest gaps were unclear ownership, siloed data, weak guardrails, and missing KPIs. Here’s a practical 30-day pilot framework to turn customer insights into measurable outcomes while protecting trust and customer experience.